![]() ![]() As a Holiday Inn & Suites we should have offered you the following benefits due to your status: -Ten (10) Points for each U.S. We also appreciate your feedback on the recognition we provided due to your IHG Rewards Spire Elite status. Thank you for the compliments on the friendly service provided by our shuttle driver and front desk team. We truly appreciate your review and are glad to hear you had a pleasant stay. If you remind yourself that it is a Holiday Inn, you should have a pleasant stay here.ĭear Adrian L, Thank you so much for choosing our Holiday Inn & Suites Salt Lake City Airport - West hotel. WIFI was actually decent and for an airport hotel, it meets most of the marks, especially speedy airport pickup. The bathroom, as addressed by many reviewers here, was not that great, but it is somewhat okay. The interior is dated and there is no modern touch like USB port by bedside or wireless charger pads however there is power outlet on both bedsides. ![]() However that is more of an issue with IHG than the hotel itself. The hotel has no mini bar so no "raid the bar" experience too. There was no complimentary bottled water or room upgrades. My spire status was addressed but the amenities offered were weak - only a choice of a non-alcoholic drink or points. Check in was quick because I was the only one. I had the same driver to and from the airport, and the service was good. Pick up at SLC was surprisingly quick and the driver was more than friendly and helpful. Compared to my stay at Hyatt Place at SLC next night, I actually like my stay here better despite a more dated interior in the room. Honestly I did not expect much but I read some of the reviews here and decided to give it a go. ![]()
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